A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible through voice or chat interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
Youll report to the Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
This career path is for you if you want to start your career in a sales environment. Here you’ll join an organization that values your passion for continuous growth. You’ll be able to learn from your direct peers as well as be mentored by business-to-business sales and digital product experts.
During a Typical Day, Youll:
- Work in a team and develop a sales strategy for the assigned portfolio.
- For outbound leads: outreach prospects from your portfolio via phone and email to schedule appointments for consultations and further steps.
- Analyze and strategize how to manage and create a good opportunity with accounts assigned to your portfolio.
- Problem solve and consult with clients to provide the best-selling solution for their needs.
- Work in a target-driven environment with individual sales targets along with being a part of a larger Sales Team.
What You Bring to the Role
- Exceptional verbal and written bilingual communication skills in Japanese C1+.
- 1+ years of proven experience in sales, including prospecting, account development, and closing deals
- Strong communication skills with the ability to engage high-level decision makers and manage complex sales cycles
- Excellent time management and prioritization skills to handle multiple client interactions efficiently
- Coachable and open to feedback, with the ability to quickly adapt and refine your sales approach
- Strong goal orientation and motivation to meet or exceed performance targets
- Ability to work in evening/night shift
- A culture of learning, growth, and continuous improvement
- A very attractive salary and night shifts bonus
- A healthy benefits package which includes (to name a few):
- Private LuxMed medical care including dental care and eye care plan (glasses reimbursement)
- Multisport Card
- Additional days of annual leave
- 1000s of career development opportunities include language course partial reimbursement program as well as tuition program for sales courses and studies
